What is attitude ?
Simple Definition of attitude
You can choose your attitude, change your attitude, or ignore your attitude, but first let's talk about what defines
one...
Simple Definition of attitude
-
The way you think and feel about someone or something
- A feeling or way of thinking that affects a person's behavior
- A way of thinking and behaving that people regard as rude , unfriendly etc.
What are the components of Attitude?
Experts has pointed out three basic components of attitude. These are :
- (i) Emotional : Emotional components include the
feelings of a person about and object. These feeling could be positive,
negative or neutral. While customer service representative displays
positive feelings, a police officer or a bill collector would exhibit
negative feelings. Similarly while discharging administrative duties
public servants are required to show neutral feelings.
- (ii) Informational : The beliefs and information
that the individual has about the object are the informational component
of attitude. Here it makes little difference if the information is
correct or incorrect.
- (iii) Behavioral : This components of attitude
consist of a tendency of an individual to behave in a particular way
towards and object. Only this components of attitude is visible as the
other two can only be inferred.
"Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude"